By default your device comes with a 1-month warranty.
For a small fee, you can opt for a 6 or 12-month warranty instead.
For more information about warranties, check our FAQ.
Please carefully read the Device Warranty Terms & Conditions.
You can also opt for Replace Plus Service which gives you a replacement device for any reason. Coverage duration is also for 6 or 12 months.
You will be charged an additional (service request) fee for every replacement request as shown in the table below:
Service Request Fee
|1||1 - 10,000||400||700||1,200|
|2||10,001 - 18,000||700||1,300||2,400|
|3||18,001 - 35,000||1,300||2,500||5,300|
|4||35,001 - 50,000||1,600||2,700||7,000|
|5||50,001 - 70,000||2,500||3,300||8,200|
You are entitled to one (1) service request only.
For more information about device care service, check our FAQ.