32-Step Quality Check
Every device goes through a deep check to ensure functionality and quality. Checks are done by qualified technicians following industry gold standard practices. Features that are inspected include: Battery health min +80%, Wifi, Bluetooth, Speaker, Microphone, Camera, Charging Port, Screen sensitivity and more!









Refund Policy
Exchanges (if applicable)
We only replace items if they are defective or damaged, kindly send it back to us within 30 days of the invoice date for exchange or online store credit.
How do I return or exchange my order?
Our customer service representative will reach out to you within 24-48 hours (weekdays only) to confirm the pick up schedule or if you can drop off the package. Kindly include your official receipt before packing your items in order to avoid delays in processing your return. Please be reminded that you need a confirmation from our customer service representative before you proceed to return the device.
Device Diagnostic
Your device needs to be diagnosed by our production specialists to ensure proper resolution. The turnaround time for diagnosis is 2-3 working days. Please back up all your files and reset it to factory default before sending your device.
Shipping
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Shipping costs are non-refundable. If you receive online store credit, the cost of shipping will be deducted from your online store credit.
The strikethrough comparison price shows the advertised price by a local retailer for a new device of the same make and model. The product compared may differ including but not limited to, in its version, condition, warranty period or other minor differences such as packaging.
Cosmetic Grading












Screen: Scratches that are barely noticeable when the screen is on
Body: Minor signs of wear such as minor scratches and stains, along with possible minor dents/dings, not noticeable from 1 arm distance
*this is a worst case scenario for this grade
Expectation: Expected to have subtle signs of use, barely noticeable during normal use.
Screen: Minor but visible scratches that are barely noticeable if you turn on the screen
Body: Visible scratches, and stains, along with possible visible dents/dings on the body
*this is a worst case scenario for this grade
Expectation: Visible signs of use, fully functional with slight cosmetic imperfections.
Screen: Prominent scratches on the screen. Visibility of the screen is not affected.
Body: Noticeable scratches, visible spots upon close inspection. Possible discoloration, dents and dings on the body.
*this is a worst case scenario for this grade
Expectation: Visibly used but fully functional. Cost-saving despite cosmetic imperfections.
Extended Warranty
Extend warranty allows for repairs on manufacturer defects, including:


Replace Plus
Get a replacement device, no questions asked.


Unit really has a GOOD grading, however, provided SIM freebie wasn't working. Didn't also specify on the description that it wouldn't come with accessories. Minimal scratches.
Delivery was extended and came late, would be considered since it was the holiday season. CS was not the most responsive, was able ro get a hold of them far too late.
Experience wise, it was hassle free aince it was delivered right in front of my doorsteps.
Delivery- earlier that the expected estimated day.
Product Quality- it was good to be under Fair consition, yes there was minimal scartch but did not expect taht it could be that good.
Good battery health as well and the phone is performing above average.
Thank you, by the way, my wife introduce this site to me and now i will introduce this to my friends.
I was expecting my ordered unit to have dents, slight scratches and deducted battery health because I opted for a “fair” grading but to my surprise, the delivered unit was brand new looking, is working fine and it has 100% batt health(checked on 3utools). Super happy with my purchase! ‘Til our next transaction. 🤗
So good and no scratches. Got 91% BH, it works great
The item is good, though I am not lucky to get 100% bat health. But all in it’s in good condition. Worthy of the price