Specifications
Warranty
All devices come with a standard 1-month warranty. For additional peace of mind, you can upgrade to a 6-month or 12-month warranty for a small fee.
To understand more about Warranty, click here.
For more information about warranties, check our FAQ.
Please carefully read the Device Warranty Terms & Conditions.
Here are some of the benefits of extending your warranty:
- Longer coverage for your device
- Protection against unexpected repairs
- Access to authorized technicians
- Peace of mind knowing that your device is covered
What customers are saying
Look for the CompAsia Confident approval stamp
32-step quality checked
Warranty up to 12 months
Fast & Free delivery
What is in the box?
Device
*All devices are guaranteed to have battery health ranging from 80-100%.
*In our effort to reduce e-waste & promote sustainability, we no longer include charger & cable in the box.
32-step Quality Check
Every device goes through a deep check to ensure functionality and quality. Checks are done by qualified technicians following industry gold standard practices. Features that are inspected include:
Battery health min +80%
Wifi
Bluetooth
Speaker
Microphone
Camera
Charging Port
Screen sensitivity
Grading Definition
As-new
Body:
The phone is in perfect and flawless condition, like-new.
Screen:
No noticeable scratches or blemishes.
Expectation:
Expected to be in a pristine condition, indistinguishable from a brand-new phone.
Excellent
Body:
Minor signs of wear such as minor scratches and stains, along with possible minor dents/dings, not noticeable from 1 arm distance.
Screen:
Scratches that are barely noticeable when the screen is on.
Expectation:
Expected to have subtle signs of use, barely noticeable during normal use.
Good
Body:
Visible scratches, and stains, along with possible visible dents/dings on the body.
Screen:
Minor but visible scratches that are barely noticeable if you turn on the screen.
Expectation:
Visible signs of use, fully functional with slight cosmetic imperfections. Still performs just as well as "Excellent Grade".
Fair
Body:
Noticeable scratches, visible spots upon close inspection. Possible discoloration, dents and dings on the body.
Screen:
Prominent scratches on the screen. Visibility of the screen is not affected.
Expectation:
Visibly used but fully functional. Cost-saving despite cosmetic imperfections.