32-Step Quality Check
Every device goes through a deep check to ensure functionality and quality. Checks are done by qualified technicians following industry gold standard practices. Features that are inspected include: Battery health min +80%, Wifi, Bluetooth, Speaker, Microphone, Camera, Charging Port, Screen sensitivity and more!









Refund Policy
Exchanges (if applicable)
We only replace items if they are defective or damaged, kindly send it back to us within 30 days of the invoice date for exchange or online store credit.
How do I return or exchange my order?
Our customer service representative will reach out to you within 24-48 hours (weekdays only) to confirm the pick up schedule or if you can drop off the package. Kindly include your official receipt before packing your items in order to avoid delays in processing your return. Please be reminded that you need a confirmation from our customer service representative before you proceed to return the device.
Device Diagnostic
Your device needs to be diagnosed by our production specialists to ensure proper resolution. The turnaround time for diagnosis is 2-3 working days. Please back up all your files and reset it to factory default before sending your device.
Shipping
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Shipping costs are non-refundable. If you receive online store credit, the cost of shipping will be deducted from your online store credit.
The strikethrough comparison price shows the advertised price by a local retailer for a new device of the same make and model. The product compared may differ including but not limited to, in its version, condition, warranty period or other minor differences such as packaging.
Cosmetic Grading












Screen: Scratches that are barely noticeable when the screen is on
Body: Minor signs of wear such as minor scratches and stains, along with possible minor dents/dings, not noticeable from 1 arm distance
*this is a worst case scenario for this grade
Expectation: Expected to have subtle signs of use, barely noticeable during normal use.
Screen: Minor but visible scratches that are barely noticeable if you turn on the screen
Body: Visible scratches, and stains, along with possible visible dents/dings on the body
*this is a worst case scenario for this grade
Expectation: Visible signs of use, fully functional with slight cosmetic imperfections.
Screen: Prominent scratches on the screen. Visibility of the screen is not affected.
Body: Noticeable scratches, visible spots upon close inspection. Possible discoloration, dents and dings on the body.
*this is a worst case scenario for this grade
Expectation: Visibly used but fully functional. Cost-saving despite cosmetic imperfections.
Extended Warranty
Extend warranty allows for repairs on manufacturer defects, including:


Replace Plus
Get a replacement device, no questions asked.


Galaxy S23
Finally reviewing the device I ordered after 1 months of usage. I got this device with good grading and I honestly had some doubts. But when I got it, it looks brand-new with just a few scratches on the side of the unit that can be hidden through a phone case.
The battery seemed underperforming at first, but found out that it's because I'm using a non-samsung charger, when I bought one the battery lasts up to 8 to 10 hrs, depending on my usage, which I think is not bad for 3900mah.
All in all I'm quite satisfied with this, I even recruited my siblings and friends to buy their own because they liked mine.
Galaxy S23
The unit is working well, I chose the one with excellent condition hoping to have a unit with no visible scratch or dent but I found 2 dents on the side of the phone that are visible. The performance is superb though. The dents can be solved with a nice case. Overall, it's a quality phone with a reasonable price 😉. Highly recommended!
This is actually my first time trying compasia and it wasn't an easy decision to make. But I had to take that extra leap of faith to proceed my compasia journey, and thank God I did. Because the phone upon arrival is securely packaged, has no visible dents, no scratch, nothing bad about the unit I purchased at all (mind you it was only graded as good, but the feels is excellent, brand new-ish or good as new).
It's already been 17 days after receiving my S23 and I never regret a single time using this phone from compasia. Super cheap, very responsive customer service, and you'll get what you paid for. So, if you're looking for 2nd hand phones that just looks and feels brand new and excellent grade, I vouch compasia as the number 1 choice you could ever made.
I definitely recommend compasia and soon will buy another unit for my family.