32-Step Quality Check
Every device goes through a deep check to ensure functionality and quality. Checks are done by qualified technicians following industry gold standard practices. Features that are inspected include: Battery health min +80%, Wifi, Bluetooth, Speaker, Microphone, Camera, Charging Port, Screen sensitivity and more!









Refund Policy
Exchanges (if applicable)
We only replace items if they are defective or damaged, kindly send it back to us within 30 days of the invoice date for exchange or online store credit.
How do I return or exchange my order?
Our customer service representative will reach out to you within 24-48 hours (weekdays only) to confirm the pick up schedule or if you can drop off the package. Kindly include your official receipt before packing your items in order to avoid delays in processing your return. Please be reminded that you need a confirmation from our customer service representative before you proceed to return the device.
Device Diagnostic
Your device needs to be diagnosed by our production specialists to ensure proper resolution. The turnaround time for diagnosis is 2-3 working days. Please back up all your files and reset it to factory default before sending your device.
Shipping
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Shipping costs are non-refundable. If you receive online store credit, the cost of shipping will be deducted from your online store credit.
The strikethrough comparison price shows the advertised price by a local retailer for a new device of the same make and model. The product compared may differ including but not limited to, in its version, condition, warranty period or other minor differences such as packaging.
Cosmetic Grading












Screen: Scratches that are barely noticeable when the screen is on
Body: Minor signs of wear such as minor scratches and stains, along with possible minor dents/dings, not noticeable from 1 arm distance
*this is a worst case scenario for this grade
Expectation: Expected to have subtle signs of use, barely noticeable during normal use.
Screen: Minor but visible scratches that are barely noticeable if you turn on the screen
Body: Visible scratches, and stains, along with possible visible dents/dings on the body
*this is a worst case scenario for this grade
Expectation: Visible signs of use, fully functional with slight cosmetic imperfections.
Screen: Prominent scratches on the screen. Visibility of the screen is not affected.
Body: Noticeable scratches, visible spots upon close inspection. Possible discoloration, dents and dings on the body.
*this is a worst case scenario for this grade
Expectation: Visibly used but fully functional. Cost-saving despite cosmetic imperfections.
Extended Warranty
Extend warranty allows for repairs on manufacturer defects, including:


Replace Plus
Get a replacement device, no questions asked.


I'm impressed! The phone's rating is good, but with the slight hairline with a deep scratch, it may or should have been rated as fair. Nevertheless, my friend loved it! Also, I'm not sure why change the warranty from 4 something to a 3. It would be good if you send an email to the customer why the sudden change and difference between the two.
This is my first time purchasing a phone from compasia. This ia also my first iphone. Iphone came with the unit itself + a box from compasia. Condition is prestine with no scratches at all. Issue is battery health is already at 89% but it's okay as i boughy it at a very low price. Will recommend buyi g from compasia and also planning to purchase again from this website. Issue is the courier, delivered my package to the different address, have to contact customer service of LBC to sort out the issue. Please include other courier thank you
iPhone 14
good nmn sya looks like new d visible ang onting dents
the device is in very good condition. i would definitely choose to buy in this page again. please consider another credit card as a mode of payment to purchase. thank youu.